Developing Category Strategies with CATalyst

Public Sector Rail Organisation

Background: This Australian public sector rail organisation wanted a vehicle to help develop category strategies and improve the capability of their teams in terms of the facilitation of their category strategies.

 

Service: Advisory & Change – Category Management

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case-study-challenge

The Challenge

Looking at train stations; this public sector rail organisation wanted to know how they could coordinate a strategy to deliver Facilities Management.

Additionally, there was a requirement to provide training on how to deliver a CATalyst process including:

  • How to perform spend analysis;
  • How to take a team on a category management journey; and
  • How to develop a category strategy.

With focus on the Facilities Management category ArcBlue:

  • Brainstormed with procurement;
  • Highlighted the scope of category;
  • Set out the structure, roles and milestones;
  • Created data sets; and
  • Developed analytics around supply markets.

In training staff on CATalyst and developing the category strategy ArcBlue:

  • Held workshops with a category management team;
  • Determined what options there were to do differently;
  • Validated which option would be the right strategy; and
  • Confirmed and implemented the strategy.

ArcBlue trained them on the CATalyst process for it to be used further.

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The Result

The organisation now have a complete category strategy ready to roll out to the organisation.

  • This has been approved by Executives and senior management.

They now have a detailed implementation plan to use with other categories.

Through the ArcBlue CATalyst training the organisation now has a clear understanding of:

  • Initiating a category strategy;
  • Spend analysis;
  • Risk analysis;
  • Setting targets; and
  • Constructing teams.