This Australian public sector rail organisation wanted a vehicle to help develop category strategies and improve the capability of their teams in terms of the facilitation of their category strategies.
Looking at train stations; they wanted to know how they could coordinate a strategy to deliver Facilities Management.
Additionally, there was a requirement to provide training on how to deliver a CATalyst process including:
- How to perform spend analysis;
- How to take a team on a category management journey; and
- How to develop a category strategy.