This Australian state government department was seeking to renew or replace the eServices register (e-Procurement) platform.
- The eServices register is an electronic application register of suppliers for the procurement of Information, Communication and Technology (ICT) services; and
- The register has more than 1500 registered buyers, of which many are occasional users that would greatly benefit from improved usability.
The client required a subject matter expert with a thorough understanding of the current market for ‘electronic procurement solutions’, and how best to achieve an optimal value-for-money procurement solution.
In addition to meeting the needs of the eServices register, the client wished to utilise the EOI process to gather market analysis which could be shared with other departments to support similar tender processes.